You have accessed a resource restricted to authorized users. This site is intended for private use only. Any attempt to modify or exploit this resource or associated information other than for instructed use is strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986. We may monitor and audit the usage of this resource.IMPORTANT SERVICE NOTE: Due to the spate of recently reported data breaches and inventive fraud schemes, ICBA Bancard’s risk department has experienced an unprecedented number of card fraud claim submissions. The risk team is working diligently to review and process all claims, as quickly and accurately as possible. Additional resources have been engaged to assist with the backlog, and training is currently underway. We anticipated that fraud claim closure rates will adjust to normal levels within the next 60 days. Bancard’s risk team thank you for your patience as we work through this challenge .